Terms & Conditions
ongjudi Platform Use

1. Definitions and Interpretation

In this document, the following terms carry the meanings given unless the context requires a different interpretation:

• "Platform" refers to the ongjudi website accessible at ongjudi.org, along with all subdomains, mobile applications and related interfaces.
• "Member" refers to any individual who has successfully registered and holds an active account on the ongjudi platform.
• "Services" covers all gaming products, sports betting, live casino, slots, and any other features available within the platform.
• "Account Balance" means the total funds in a member's account at any given time, including real money and any eligible bonus amounts.
• "Bonus Balance" refers to bonus funds credited to a member that are still subject to wagering requirements.
• "Management" means the company that operates and owns the ongjudi platform, including its employees, agents and contractors.

2. Acceptance of Terms

By registering an account, logging in or using any part of the ongjudi platform, a member is deemed to have read, understood and agreed to be bound by all the terms and conditions set out in this document.

If you do not agree with any part of these terms, you are not permitted to use the ongjudi platform and services. Continued use of the platform after any changes to the terms are published will be considered acceptance of those changes.

2.1 Amendments to Terms

ongjudi reserves the right to amend, update or replace these terms and conditions at any time without prior notice. The effective date of the latest version will be stated at the top of this document. It is the member's responsibility to review these terms periodically.

2.2 Language of Agreement

This agreement is provided in Malay and English for the convenience of members. Both versions are binding, however in the event of a conflict, reference is made to the original version.

3. Account Registration

3.1 Eligibility Requirements

To register an account at ongjudi, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not have been dismissed or banned from any gambling platform for reasons related to fraud.
• Not be registering on behalf of another individual or using a false identity.

3.2 One Account Per Individual

Each individual is only permitted to hold one active account on the ongjudi platform. Registration of multiple accounts by the same individual, whether using different names, email addresses, phone numbers or payment details, is strictly prohibited.

ongjudi reserves the right to merge or close duplicate accounts that are found, and to withhold any related balances pending an internal investigation.

3.3 Identity Verification (KYC)

ongjudi reserves the right to request identity verification from a member at any time, including copies of MyKad or passport, proof of address and proof of ownership of the payment method. Failure to provide the required documents within the specified period may result in the account being temporarily blocked.

4. Deposits and Withdrawals

4.1 Payment Methods

ongjudi accepts deposits and processes withdrawals through the following methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay, and cryptocurrency including USDT, BTC and ETH.

4.2 Minimum Limits

• Minimum deposit: RM10 for all payment methods.
• Minimum withdrawal: RM50 for all payment methods.

4.3 Processing Time

Withdrawals will be processed in under one hour once the request is approved. Processing time may vary depending on the account verification status and the availability of third-party payment systems.

4.4 Fund Acceptance Policy

ongjudi only accepts deposits from payment methods registered in the member's own name. Funds received from third parties will be returned and the member's account may be suspended while the matter is investigated. The payment method used for deposits must be the same as the method used for withdrawals, unless specifically approved by the support team.

5. Bonuses and Promotions

5.1 Welcome Bonus

ongjudi offers a welcome bonus of 200% on the first deposit up to RM300. This bonus is credited automatically once the first deposit has been successfully processed.

The wagering requirement is 10 times the bonus value received before any winnings from the bonus can be withdrawn.

Calculation example: If you deposit RM100, a bonus of RM200 will be credited bringing the balance to RM300. The wagering requirement is RM200 × 10 = RM2,000 before the bonus can be converted to withdrawable funds.

5.2 VIP Programme

Active members are eligible for VIP tier upgrades based on gaming activity. There are three tiers: Bronze (weekly cashback up to 0.3%), Silver (weekly cashback up to 0.7%) and Gold (weekly cashback up to 1.0%). Tier upgrades depend on member activity and loyalty over a specified period.

5.3 General Bonus Terms

• Each promotion has specific terms set out on its respective promotions page.
• Bonuses cannot be transferred between accounts or converted directly to cash.
• ongjudi reserves the right to withdraw any bonus credited due to a technical error.
• Misuse of the bonus system, including opening multiple accounts to claim bonuses, is a serious offence that may result in account closure.

6. Game Rules

All games available on the ongjudi platform — including slots, live casino, sports betting, blackjack, baccarat, roulette, sic bo, and other games — have their own rules that apply during each game session.

6.1 Final Results

The results of all games are determined by a random number generator (RNG) system that has undergone independent auditing. Any display errors, internet connection disruptions, or user device failures do not void results that have been recorded by the ongjudi server.

6.2 Betting Limits

The minimum and maximum betting limits for each game are stated within the respective game interface. ongjudi reserves the right to change these betting limits at any time.

6.3 Sports and Esports Betting

For sports betting including Malaysia Super League, EPL, badminton and esports, the official results from the relevant sports governing body shall apply. Bets cancelled due to technical reasons or event postponement will be refunded to the member's account.

7. Prohibited Conduct

The following conduct is strictly prohibited on the ongjudi platform and may result in account closure without compensation:

• Use of automated software, bots, or any tool that simulates human actions in games.
• Hacking, exploiting bugs, or taking advantage of system vulnerabilities to obtain unauthorised gains.
• Fraud in any form, including credit card fraud, unauthorised chargebacks, or identity fraud.
• Collusion between players in games involving multiple players such as poker or live table games.
• Use of the same account by more than one individual, or sharing account passwords.
• Attempts to circumvent minimum betting requirements through arbitrage methods or hedging strategies designed to minimise risk while obtaining bonuses improperly.

8. Account Termination and Suspension

8.1 Closure by Member

Members may close their own account at any time by contacting our customer support team via live chat or email. Any remaining real money balance will be refunded once the verification process is complete, subject to any outstanding wagering requirements.

8.2 Closure by ongjudi

ongjudi reserves the right to suspend or close any account without prior notice in the event of a breach of these terms, or for the following reasons:

• Confirmation that a member does not meet the minimum age requirement of 21 years and above.
• Confirmed fraudulent activity or system manipulation.
• Requests from law enforcement agencies or relevant regulatory bodies.
• Failure to provide requested KYC documents within the stipulated period.

8.3 Self-Exclusion

Members who wish to set limits or exclude themselves from the platform for responsible gambling reasons may contact our customer support. ongjudi fully supports these measures and will process such requests promptly. More information is available on the Responsible Gambling page.

9. Limitation of Liability

The ongjudi platform is provided on an "as is" basis. ongjudi makes no warranties, express or implied, regarding the reliability, accuracy, or continuous availability of the platform.

ongjudi is not liable for any loss or damage arising from:

• Service disruptions due to system maintenance, cyberattacks, or third-party infrastructure failures.
• Betting decisions made based on incorrect or incomplete information obtained from external sources.
• Unauthorised access to a member's account resulting from the member's own negligence in maintaining password security.
• Delays in payment processing caused by banks or e-wallet providers.

In any circumstance, ongjudi's maximum liability to any member shall not exceed the actual amount of real money held in the member's account at the time of the relevant incident.

10. Governing Law and Dispute Resolution

ongjudi operates under an international licence and is subject to the laws and regulations set by the relevant licensing regulatory body.

10.1 Complaints Procedure

All complaints must first be submitted to the ongjudi customer support team through official channels — live chat within the platform or via the support email. ongjudi is committed to responding to every complaint received in a systematic and fair manner.

10.2 Final Resolution

If a complaint cannot be resolved internally, the member has the right to refer the matter to an independent dispute resolution body recognised by ongjudi's licence. The decision of that body is final and binding on both parties.