Responsible Gambling
with ongjudi
ongjudi believes gambling should remain a controlled form of entertainment. This page outlines our commitment to Malaysian players — self-control tools, betting limits, self-exclusion support and guidance on recognising safe play habits.
The Pillars of Responsible Gambling at ongjudi
We build a balanced gaming environment — ensuring every player can enjoy the platform in a healthy and controlled way.
Personal Deposit Limits
Players can set their own daily, weekly or monthly deposit limits through account settings. Once set, these limits cannot be increased immediately — there is a waiting period to protect your decision. The minimum deposit at ongjudi is RM10 for all payment methods.
Self-Exclusion
If you feel you need a break, ongjudi offers a self-exclusion option for a set period. During this time, your account cannot be accessed for any betting activity. Contact our 24/7 customer support to manage this request.
Session Time Limits
Set a session time limit so the platform will remind you once the set period has passed. Regular breaks help you stay clear-headed when making betting decisions and prevent continuous play without pause.
Self-Awareness Mode
ongjudi provides a periodic summary of your gaming activity — including total deposits, number of sessions and total time played. This information helps you assess your own habits more objectively.
Minor Protection
The ongjudi platform is for individuals aged 21 and above only. All account registrations require identity verification. We encourage parents to use parental control software to prevent young people from accessing online gambling content.
Dedicated Responsible Gambling Support
The ongjudi customer support team operates 24/7 in Malay and English and can assist you with any responsible gambling enquiries — from setting limits to requesting self-exclusion or referring you to external help resources.
Control is in Your Hands
Responsible gambling starts with self-awareness. ongjudi provides a range of practical tools you can use at any time, directly from your account settings. These tools are designed to help, not to prevent you from enjoying the platform.
Remember: gambling is entertainment, not a source of income. Only bet with money you can afford to lose, and never try to recover losses by increasing your bets.
Online gambling at ongjudi is for individuals aged 21 and above only, in line with responsible gambling guidelines.
Loss Limits
Set a maximum loss amount for a given period. Once this limit is reached, you will not be able to continue betting until the period naturally resets — giving you breathing room to think clearly.
Temporary Break (Cool-Off)
Need a short pause? You can activate a break period of 24 hours, 7 days or 30 days without fully closing your account. All services will be temporarily suspended.
Full Self-Exclusion
For more serious cases, full self-exclusion closes access to your account for a longer period. During this time, the account cannot be reopened even if you request it — protecting you from impulsive decisions.
Manage Promotional Notifications
You can opt out of receiving promotional emails, bonus notifications or advertisements related to gambling offers. This helps reduce the temptation to bet more than planned.
Signs of Problem Gambling
Recognising early warning signs is the first step to getting help. Here are some indicators to watch for in yourself or someone you care about:
⚠️ Betting more than you can afford, and being unable to stop even after exceeding your set budget.
Constantly thinking about gambling, including planning your next session during work hours or time with family.
Borrowing money or selling belongings to fund gambling, or to cover losses incurred.
Hiding gambling activity from family members or close friends out of shame or fear of being judged.
Feeling the need to increase bet amounts to get the same level of satisfaction as before.
⚠️ Continuing to bet to "win back" money already lost — this habit often leads to losses multiplying.
Safe Play Guide
Responsible gambling is about enjoying the platform in a way that does not affect your finances, relationships or mental health. Follow these simple guidelines:
Basic Principles
Set a budget before you start playing and stick to it without compromise. Treat gambling as an entertainment cost, not an investment or a way to earn a living.
Never bet when you are in an emotional state — sad, angry, stressed or under the influence of alcohol. An unstable emotional state can impair your judgement.
Take regular breaks. Stand up, drink some water, spend time with the people you care about. The games will always be there — there is no need to play non-stop.
If you or someone you know needs help, contact ongjudi customer support via 24/7 live chat or email [email protected] to be referred to suitable help resources.
Ready to Play Responsibly?
Register an ongjudi account and enjoy a platform built with safety controls included. A 200% welcome bonus of up to RM300 awaits you — bet wisely from day one.
For individuals aged 21 and above only. Bet responsibly.
Questions About Responsible Gambling
Answers to questions frequently asked by ongjudi players regarding safety, self-control and responsible gambling.